WatchGuard Product Update Blog
  1. LTE Module Now Available for WatchGuard Firebox T80

    With a growing demand for connectivity to Cloud-based applications and services, the need for multiple connection options is higher than ever. Network environments are getting more diverse with a vast array of options to choose from. WatchGuard’s expandable network modules offer room to grow for the future. If the need for more network ports into the Firebox grows, you don’t have to do a costly rip-and-replace. Network administrators can simply add a new module to the existing appliance to increase port density.

    WatchGuard continues to expand connection options for our Firebox appliances. With the addition of the T80 LTE Module from WatchGuard, customers can leverage the integrated LTE connections to be sure they can stay connected to the applications and services they need to run their businesses.

    Key Features:

    • Easily integrate LTE connectivity without adding a new appliance
    • Adds additional Internet option for failover
    • Minimizes risk of Internet outages
    • Works with a variety of cell vendors
    • Simplified management to a single gateway appliance

    Visit the Firebox T80 page or Download the datasheet to learn more.

    Contact

    For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance serial number or Partner ID available.

  2. Fireware and WatchGuard Cloud Release Updates

    WatchGuard has released Fireware 12.7.1 and Fireware 12.5.8. The new releases include some enhancements, important security updates, and also support some new updates to the Firebox management capabilities in WatchGuard Cloud.

    Key Enhancements:

    FireCluster System Actions. FireCluster is the high availability solution for WatchGuard Fireboxes and allows clustering of multiple appliances to improve network performance and scalability. Along with the new Fireware releases, you can now upgrade, reboot, and fail overyour locally-managed FireCluster.

    FireCluster System

     

    Cloud Management for Virtual Fireboxes. WatchGuard Cloud enables you to simply set up your devices, and to configure security and manage networking across multiple Fireboxes with templates. You can now manage the configuration of FireboxV and Firebox Cloud in WatchGuard Cloud with Fireware v12.7.1.

    WGC Firebox V and Firebox Cloud

    Support for Azure Active Directory for Fireware integration with Authpoint. The AuthPoint authentication server on the Firebox now supports Azure Active Directory users for Mobile VPN with SSL, Mobile VPN with IKEv2, and the Firebox Authentication Portal.

    Does this release affect me?

    Fireware 12.7.1 is available for:

    • T Series: T20, T40, T55, T70, T80
    • M Series: M270, M370, M400, M440, M470, M500, M570, M670, M4600, M4800, M5600, M5800
    • FireboxV and Firebox Cloud

    Release Notes and What’s New Presentation (and webinar!) provide more details.  

    Fireware 12.5.8 is available for:

    • T Series: Firebox T10, T15, T30, T35, and T50
    • M Series: Firebox M200, and M300

    Release Notes provide more details. 

    WatchGuard has also ported all applicable security updates to any XTM appliance that is still supported. Customers are recommended to continue to upgrade these old platforms to latest firmware where those appliances are still in use.

    Fireware 12.1.3 Update 6 is available for:

    • XTM Series: XTM 800, 1500, 2500, and XTMv

    Release Notes provide more detail.

    WSM v12.7.1 is available to manage all supported Firebox and XTM models.

    How to upgrade
    Firmware upgrades are included at no charge with active WatchGuard support subscriptions. The easiest approach is to use WatchGuard Cloud to schedule upgrades for one or many systems. You can also upgrade individual systems directly from within the WebUI. Admins may also download the applicable packages from the WatchGuard Software Download Center.

    Keep Up with What’s New in WatchGuard Cloud
    WatchGuard regularly updates and improves on the WatchGuard Cloud platform. To learn more about the developments to WatchGuard Cloud, please refer to the “What’s New In WatchGuard Cloud” presentation, and most recent Release Notes.

    Contact
    For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

  3. UPDATE: Legacy TDR UI no longer available as of 19 July 2021

    Greetings!

    We would like to provide an update on the Legacy TDR UI. We will be discontinuing the Legacy TDR UI on 19 July 2021. After this date, all existing direct links to the Legacy TDR UI will be removed from the watchguard.com portal and existing bookmarks directly referencing your regional TDR will be redirected to WatchGuard Cloud. 

    This change requires everyone to begin using the TDR UI that is integrated in WatchGuard Cloud. Before you can manage accounts and licenses for TDR, you are required to perform a one-time migration procedure. During this migration, you will manually link an existing WatchGuard Cloud Tier-2 account to an existing TDR managed child account. When you first browse to the Migrate TDR page in WatchGuard Cloud, you are presented with a wizard explaining the migration process, step-by-step. While we suggest using the wizard to complete your migration, you can also follow the steps in this knowledgebase article. Please perform this migration as soon as possible to avoid being unable to manage your TDR Accounts.  

    Thank you, 

    The WatchGuard Product Team 

  4. Organize and Secure Accounts with Account Groups in WatchGuard Cloud

    Account Groups are now available in WatchGuard Cloud

    WatchGuard Cloud’s newest platform feature, Account Groups, enables service providers to create groups with their existing managed accounts. Account groups can be used to assign operator permissions. On the Account Groups page, Account Groups are represented by folders you can add, delete, and move to organize your accounts. By default, a service provider’s My Account cannot be sorted into an account group and is only visible to operators with permissions to all accounts. Account groups created in WatchGuard Cloud are also available in Service Provider Endpoint Manager where you can quickly apply endpoint policies to groups of accounts.

    Account Groups Image Smaller

     

    Benefits of Account Groups

    • Quickly organize accounts into folders based on customer characteristics that make sense for your business
    • Apply different endpoint policies to Account Groups based on the customer’s security needs
    • Restrict Helpdesk and Auditor operators to see only the accounts you choose (for example: restrict Helpdesk and Auditor operators from seeing activity on your My Account)

    Service providers with an Owner role can now restrict access for operators with Helpdesk and Auditor roles to specific groups of managed accounts. This allows service providers to easily keep their managed accounts organized, while also restricting their operators to only the necessary accounts.

    Account Operators

     

    To get started with Account Groups, navigate to Administration > Account Groups in WatchGuard Cloud.

    Keep Up with What’s New in WatchGuard Cloud

    WatchGuard regularly updates and improves on the WatchGuard Cloud platform. To learn more about the developments to WatchGuard Cloud, please refer to the “What’s New In WatchGuard Cloud” presentation, and most recent Release Notes.

  5. New Fireware update releases

    Key points:
    WatchGuard has posted new maintenance updates for Fireware 12.7 and earlier branches, 12.5.7 and 12.1.3. The new releases address some issues that have been fixed since the original 12.7 release. See details  in the Release Notes. WatchGuard is moving away from providing customer specific (CSP) builds, and we prefer to issue generally available Update releases that are provided to all for download.

    These releases also include fixes to resolve internally detected security issues. These issues were found by our engineers, and not actively found in the wild. For the sake of not guiding potential threat actors toward finding and exploiting these internally discovered issues, we are not sharing technical details about these flaws. 

    Does this release affect me?
    Fireware 12.7 Update 1 is available for: 

    • T Series: T20, T40, T55, T70, and T80
    • M Series: M270, M370, M400, M440, M470, M500, M570, M670, M4600, M5600, M4800, and M5800
    • FireboxV and Firebox Cloud

    WatchGuard has also released Fireware 12.5.7 Update 3 for:

    And there is also Fireware 12.1.3 Update 5 for: 

    How to upgrade
    Firmware upgrades are included at no charge with active WatchGuard support subscriptions. The easiest approach is to use WatchGuard Cloud to schedule upgrades for one or many systems. You can also upgrade individual systems directly from within the WebUI. Admins may also download the applicable packages from the WatchGuard Software Download Center

    Contact
    For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.